We ship to all locations within Australia, but we regret that we cannot not ship overseas. We offer FREE shipping to customers who order 3 or more items at a time, or we also have an incredible flat rate of $6.50 for all other orders no matter how big or small, with the only exception being Gift Vouchers which are also free postage.

All orders before 10am (AEST) business days are dispatched the same day and sent by courier. Orders can take from same day to 3 business days depending on your location and proximity to capital cities and/or origin of delivery. If by extremely rare chance products are on back order, then we will offer a full refund or we will email you an accurate estimate of ammended delivery date.

If you’re waiting to receive your parcel and you think it should have arrived by now:

  • The delivery times listed above are from the time the parcel is dispatched, not from the time you place your order. So make sure you count the days from the dispatch date, not from the order date. Also, “business days” means Monday to Friday only, and doesn’t include public holidays.
  • Check at your local post office or mail centre to see if they are holding it there for you. Sometimes the posties forget to leave a card to tell you to pick the parcel up.
  • If you are having the parcel delivered to work, check with your colleagues and with the mailroom to see if they have seen your parcel.
  • Done all the above, and still no parcel? Email us with your order number and we’ll follow it up for you.